Hospital Introduction

For New Patients

Our hospital operates on an appointment-only basis. A prior appointment and a referral letter are required for all new patients. If you do not have a referral letter, an additional fee of 7,700 yen (including tax) will be charged for your first visit. Please note that patients without a scheduled appointment may not be able to receive a consultation. Please refer to our “Guide for Appointment Center” to schedule your visit.
Online appointments are available only for new patients with a referral letter who meet the following criteria:

• Patients diagnosed with cancer who are seeking cancer treatment.
• Patients seeking medical care for heart disease or stroke.

Consultation days	Mondays – Saturdays (Except Sundays, National holidays and New Year holidays)
Reception Hours for Consultation	8:30 am-4:00 pm
Consultation Hours	8:30 am-5:00 pm
Consultation Support	Please ask at the reception desk if you have any questions regarding check-in or consultation procedures.
New Patient Reception	Please submit all medical documents, including your referral letter, test results, and imaging data (DVD) from your previous hospital, at the reception desk. These will be uploaded to our electronic medical record prior to your consultation.
Patient ID Card	Please bring your patient ID card with you for every visit. This card is for permanent use; please do not discard it.
After consultation	Please place all documents (patient ID card, appointment slip, prescription, and examination consent forms) in your patient pouch and leave it in the cashier tray at the reception desk. Please keep the hospital pager with you until your payment is complete.
Accounting	Accounting services are available at each reception desk.
Payment	Please use our automatic payment machines to pay your bill. We accept the following credit cards:
Medication	Generally, we issue out-of-hospital prescription for outpatients. However, if your doctor issues an in-house prescription, please go to the pharmacy located in the Building D, 1st Floor and present your medication ticket at the pharmacy counter.
Verifying your health insurance eligibility	Please bring your My Number Card or health insurance eligibility certificate for your every visit. Patients using a My Number Card are required to register it the card reader at the reception desk. Patient using a health insurance eligibility certificate are required to submit it at the reception desk. Please note that the My Number Card reader cannot process the following medical subsidy certificates; children’s medical care, severe disability, intractable disease, designated disease, mental disability, medical rehabilitation, and other medical subsidy certifications. * Please notify the reception desk of any changes to your name or health insurance status.

Returning Patients

Emergency and Critical Care Center

Our Emergency and Critical Care Center is designated as a secondary and tertiary emergency medical facility. The reception desk is located Building B, 1st Floor. Please note that this center is exclusively for patients arriving by ambulance.
A deposit is required for all after-hours consultations. You may complete your payment at the Emergency and Critical Care reception desk from Monday to Saturday, between 8:30 am and 5:00 pm (excluding Sundays and national holidays).